3ds Responsible Gaming — Play Healthy, Live Balanced
3ds believes online entertainment should be enjoyed responsibly. This page provides guidelines, self-control tools, and important information to help you play safely and healthily.
Gaming is for individuals aged 18 and above only. If you need help, we're here for you.
The Platform's Commitment to Healthy Entertainment
3ds takes our responsibility toward user well-being seriously. We believe online gaming is an enjoyable form of entertainment when done the right way — within reasonable limits, with a clear head, and free from pressure.
Our commitment goes beyond words. We provide real tools that give users control over their own gaming experience. From deposit limits to break options, everything is designed to keep 3ds a place of enjoyable entertainment — not a burden.
We also understand that every user is different. Some play occasionally to unwind, others are more active — and for all types of users, this guide is here as a reminder that your health and life balance always come first.
Recognise the Signs of Risky Behaviour
Awareness is the first step. Check in with yourself honestly.
Warning Signs to Watch Out For
Healthy Playing Habits
How to Set Smart Time and Budget Limits
Decide on the maximum amount you are comfortable spending each month on online entertainment. Think of it like a budget for movies or dining out — set it and stick to it.
Decide how long you want to play each day. Set a reminder on your phone. When the time is up, put down the device and move on to something else.
Set a loss limit you're comfortable with for each session. Once that limit is reached, stop playing for the day — no exceptions.
Remember: In games involving real money, there are no guaranteed wins. Every session should be treated as a cost of entertainment — no different from spending on a movie or concert. Never play with money set aside for essentials like rent, food, or bills. 3ds encourages you to always play within your own means.
Available Self-Control Tools
3ds supports users who want to manage or reduce their playing activity. The following tools can be requested through our support team:
Set a maximum deposit amount on a daily, weekly, or monthly basis, entirely at your own discretion.
Take a short break from the platform for 24 hours, 7 days, or 30 days to reset your perspective.
Request a temporary or permanent account closure if you feel you need to step away from gaming for an extended period.
Reach out to the 3ds support team at any time to discuss your concerns or request help activating self-control tools.
To activate any of the above tools, contact the 3ds support team via email at support at 3ds.run or use the live support function within the platform. All requests are handled seriously and promptly.
Minor Protection
3ds strictly prohibits use by anyone under the age of 18. This isn't just a rule — it's our moral responsibility to the younger generation in Malaysia.
During registration, users are required to confirm that they are 18 years of age or older. We reserve the right to request identity verification documents at any time, and any account suspected of belonging to a minor will be suspended immediately until verification is complete.
To parents and guardians: if you are concerned about a child or dependent accessing online gaming platforms, we encourage you to use parental control software on their devices. Having an open conversation with your child about the risks of gambling is also one of the most effective steps you can take.
- Never share your login details with anyone, including family members.
- Log out of your account when not in use, especially on shared devices.
- Use a strong password and never save it in the browser on a shared device.
Maintain Life Balance & Get Help When You Need It
The enjoyment of playing can only be fully experienced when it doesn't interfere with other areas of your life. Family, work, health, and relationships are priorities that should never be sacrificed for online entertainment.
If you find that gaming is starting to take over time that should be devoted to the important things in life, that's your signal to pause and reassess your habits.
3ds encourages all users to:
- Keep up offline social activities and hobbies that bring you genuine satisfaction.
- Prioritise financial commitments such as savings and bills before setting aside a budget for entertainment.
- Talk to someone you trust if you feel you are losing control.
- Seek professional help without shame — it's a sign of strength, not weakness.
Professional help is available in Malaysia. If you or someone you care about needs support with gambling habits, we encourage you to reach out to a qualified counsellor or mental health service in your area. Also check the frequently asked questions us for more information on available support resources.
Questions to Ask Yourself
Ask yourself these questions honestly:
- Am I playing more than I planned to?
- Am I thinking about gaming all the time?
- Is gaming affecting my sleep or my relationships?
- Am I playing to cope with negative feelings?
- Do I feel guilty after playing?
If you answered "yes" to any of these questions, consider talking to someone you trust or seeking professional help.