3ds Privacy Policy — User Information Protection
This Privacy Policy explains how the 3ds platform collects, uses, stores, and protects the personal information of Malaysian users. Please read this document before registering or using our services.
Effective Date: January 2026
Information We Collect from You
When you register or use the 3ds platform, we collect various types of information to ensure our services function properly and securely. Below are the categories of information we collect:
Full name, date of birth, email address, phone number, and password provided during registration. This information is used to verify your identity and manage your account.
Deposit and withdrawal details in Malaysian Ringgit (MYR), including the payment methods used. Bank account numbers and card details are not stored directly on our servers.
Device type, operating system, browser version, IP address, and network information. This data helps us detect suspicious activity and improve platform compatibility.
In-platform activity records including games accessed, session duration, navigation actions, and betting history. This data is used for security purposes and service improvement.
How Your Information Is Used
The 3ds platform uses the information collected for legitimate and transparent purposes. We do not use your data for anything unrelated to delivering our services. The primary purposes for data use include:
- Account management — to process registration, login, and user identity verification.
- Transaction processing — to securely and accurately process MYR deposits and withdrawals.
- Platform security — detecting and preventing fraud, money laundering, and unauthorised access.
- Customer support — enabling our support team to provide accurate and relevant assistance.
- Service improvement — analysing usage patterns to improve platform quality and user experience.
- Legal compliance — to meet legal and regulatory obligations applicable in Malaysia.
3ds will not sell, rent, or use your personal information for third-party marketing purposes without your consent.
Cookies, Tracking & Data Storage
The 3ds platform uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small data files stored in your browser when you visit our platform.
There are several types of cookies used:
- Session cookies — to keep you logged in while using the platform and to maintain your session preferences.
- Security cookies — to help detect suspicious activity and protect your account from unauthorised access.
- Performance cookies — collecting anonymised data on how users interact with the platform for improvement purposes.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. Data collected via cookies is stored on secure servers and is not shared with third parties for advertising purposes.
User personal information is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. Once an account is officially closed, data that is no longer required will be deleted in accordance with established procedures, unless retention is required by law.
When Information Is Shared & With Whom
3ds maintains a strict policy on information sharing. We do not share users' personal information with third parties except in the following circumstances:
- Payment service providers — authorised third parties engaged to process MYR transactions, bound by strict confidentiality agreements.
- Legal compliance — when required by competent Malaysian authorities through lawful legal processes.
- Fraud prevention — in cases where sharing information is necessary to protect other users or the integrity of the platform from serious security threats.
In all cases above, information sharing is limited strictly to what is necessary. We do not share betting history, account balances, or any other sensitive information with third parties for commercial purposes.
Your Rights as a User of This Platform
As a 3ds platform user, you have certain rights regarding your personal information. These rights include:
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
Under certain circumstances, you may request the deletion of your personal information once your account has been closed.
To exercise any of the rights above, please contact the 3ds support team by email at support at 3ds.run. Requests will be processed within a reasonable timeframe in accordance with applicable laws.
Policy Changes & How to Contact Us
3ds reserves the right to update or amend this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Where significant changes are made, a notice will be published on the platform. Continued use after changes take effect constitutes acceptance of the updated policy.
We encourage users to review this page periodically to stay informed on how your information is managed by the 3ds platform.
If you have any questions, concerns, or requests regarding this Privacy Policy, you may:
- Send an email to our support team at support at 3ds.run
- Visit page frequently asked questions for answers to general enquiries
- Log in to your account and use the in-platform support function
Our team operates 24/7 and will endeavour to respond to all enquiries promptly.
Document Contents
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Data Storage
- Third-Party Sharing
- User Rights
- Policy Changes
Related Documents
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Support at 3ds.run
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